The Atlanta Journal-Constitution
East Point’s Municipal Utility Advisory Committee will hold public hearings next week – and again next month – to gather citizen input on how the city bills for electric service.
The hearings come two months after city officials released a report showing that homeowners owe the city $487,305 because of chronic underbilling for years.
The issue came to light after months of resident complaints about the utility’s budget billing process. Budget billing is designed to allow customers to pay a set amount for service every month, based on the previous year’s consumption instead of actual use.
A customer who used $1,200 of electricity, then, would pay $100 a month under the program.
At year’s end, electric officials were supposed to review actual consumption and adjust payments for the coming year. They didn’t, creating the huge debt.
The city manager has recommended collecting the money, though residents say the city was at fault and should write off the loss.
Public hearings to gather more input will be held at 7 p.m. on Dec. 15 and Jan. 5 at the HJC Bowden Center on Church Street. The advisory commission will review comments and present its recommendations to City Council sometime next year.