The New York Power Authority is responsible for the oversight and implementation of Smart Street Lighting NY, a statewide program that calls for at least 500,000 street lights throughout the state to be replaced with energy-saving LED technology by 2025. To further support the robust pipeline of communities that participate in Smart Street Lighting NY, NYPA has developed a new Municipal Street Lighting Maintenance Service to help them maintain their systems. The Temp Smart Street Lighting NY Program Analyst will create best practices for program design and implementation, solve program challenges and support end to end operations. If you’re passionate about the customer experience and want to be part of our journey toward becoming the first end-to-end digital utility in the country, we want to hear from you. Learn more about us, our clean energy technologies and the trend-setting work we’re doing for New York Statehere.
Responsibilities
Operate multiple street lighting maintenance databases of LED street lighting systems
Issue, track and closeout work orders to contractors.
Manage contracts and invoices for customers and vendors.
Generate customer progress reports on outages, repairs, and emergency response events.
Support the Business Development and Project teams during informational workshops/webinars or attend customer meetings.
Performing quality control through site inspections and customer satisfaction surveys.
Attend and facilitate project kickoff meetings and project closeout meetings to transition from the implementation phase to the maintenance phase.
Knowledge, Skills and Abilities
Knowledge of energy efficiency necessary, and utility energy efficiency programs is preferred.
Knowledge of project cash flow, ROI, and IRR based on utility tariffs is preferred.
Strong ability to deliver engaging, informative, well organized presentations.
Strong written and verbal communication skills, and an ability to learn new systems and technologies.
Think strategically, to proactively understand customer needs, and provide solutions to overcome obstacles.
Maintain awareness of new and emerging technologies like advanced controls and the impact to current and future customer needs.
Education, Experience and Certifications
Bachelor’s degree.
Minimum of 3 years of experience
Certified Energy Manager (CEM), Project Management Professional (PMP), or Lighting Certified (LC) is preferred.
Experience using Primavera and Maximo is preferred.
Experience in project management or engineering is preferred.
Physical Requirements
Valid Driver’s License
Approximately 20% travel primarily within NY State