Customer Programs Supervisor - Demand Response

About San Diego Gas & Electric

At SDG&E, we are committed to the community we call home, delivering clean, safe and reliable energy to better the lives of the people we serve in San Diego and southern Orange counties. Our commitment means we are creating a sustainable future by providing almost 45 percent of its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure safe and reliable operation of the region's infrastructure for generations to come.

Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America's best energy company. They are also the reason why we have been recognized with the industry's most coveted awards. Our employees undertake challenging work, and receive highly competitive compensation and benefits. As one of the region's largest employers, we're always searching for talented and bright people to join our team. After all, it takes the best to build the best.

Primary Purpose:

In this highly visible position, the Customer Programs Supervisor is responsible for the design, implementation and ongoing management of energy efficiency/demand-side management programs for a specific customer segment (e.g., residential, commercial & industrial, local governments). This includes developing and executing strategic plans directed to the future of the segment, originating regulatory filings for new and existing customer programs, and managing respective portions of the segment budgets ranging from approximately $10 million - $40 million in refundable O&M. The position will also develop strategies for synergies between other Program Administrators in California.

Duties and Responsibilities:

• Oversight of day-to-day operations of the segments staff, including reviewing program progress, identification of efficiencies and planning activities.
• Supervisory responsibilities for a staff of ten to fifteen direct reports.
• Representation of SDG&E on intrastate utility committees charged with addressing regulatory mandates and developing statewide programs.
• Origination and integration of long-range strategic plans pertaining to segment.
• Representation of SDG&E in industry trade groups and professional organizations pertaining to energy matters.
• Coordination with internal and external clients to ensure the segment is meeting the needs of its customers.
• Management of segment operating budgets.
• Development of new and innovative customer programs.
• Origination of regulatory filings and/or new customer program proposals.
• Performs other duties as assigned (no more than 5% of duties).

Required Qualifications:

• Bachelor's Degree Preferably in business, engineering, or marketing or equivalent experience.
• 5+ years - Relevant experience.

Preferred Qualifications:

• Some experience with regulatory filings.
• Excellent interpersonal and business communications skills with a proven record of working with diverse groups of people.
• General supervisory skills including performance planning and review highly desirable.
• Analytical skills and financial acumen to oversee budgets and use metrics and strategies to improve programs.
• Knowledge of and experience with SDG&E's customer programs is preferred.