The purpose of this position is to oversee and manage the safe and reliable operation of the gas distribution system. This role includes the development and monitoring of performance objectives that drives efficient and effective operating results. This is an operational role that requires the day-to-day management of the business to ensure compliance with all rules and regulations and maintain and improve reliability, safety, and customer service. This person is accountable and responsible for delivering on performance and financial results, maintaining and improving system reliability, developing and maintaining a competent workforce, ensures company images is maintained in the communities they serve while maintaining safety, and quality customer services in cost-effective manner.
Functional Expertise:
- Responsible for the safe and reliable operations of the distribution system.
- Leads & directs personnel to ensure the efforts of all employees align with the corporate strategies.
- Accountable and responsible for maintaining compliance with CFR part 192 and company policies and procedures.
- Leads emergency response and incident command response within the region.
Business Acumen:
- Oversees staffing models to optimize supply and demand requirements for field resources
- Conduct s monthly operational review process including variance explanation and corrective action plans.
- Analyzes and interprets key operating metrics in an effort to create opportunities for improvement.
- Identifies and analyzes opportunities to increase productivity, quality, customer satisfaction and/or safety performance while managing costs to achieve business objectives.
- Develops and implements new processes and procedures resulting from “lessons learned” meetings and “root cause” analysis.
- Recommends mitigation strategies for key operating risk.
Engagement:
- Manages staff selection and performance development through analysis and evaluation of coaching and training opportunities.
- Promotes and encourages employee participation in volunteer efforts in the local communities.
- Collaborates with peers and intra-company departments to ensure appropriate performance of service providers and best practices sharing.
- Manages the relationship with all employees including response to grievances, issues and recommendations within the local utility.
- Balances external stakeholder (customer, regulatory agency, permitting jurisdiction, etc.) needs with company goals and objectives to reach a favorable resolution to stakeholder issues and/or concerns.
- Develops and executes individual development plans in anticipation of current and future needs to ensure talent pool growth.
- Participates in appropriate civic activities to ensure company maintains a positive profile in local communities.
Driving Results:
- Develops and Executes annual O&M and capital budget within targets.
- Ensures the development and execution of annual work plans.
- Establishes, monitors and drives work goals that are consistent with the department’s and corporation’s overall strategy.
- Drives results through performance management of staff including setting goals and expectations, evaluating results and taking corrective action as needed.
- Conducts monthly operational review with local management and Vice President.
Education, Certifications/Licenses:
Required:
- Valid Driver’s License
- BA/BS degree or 7+ years of gas utility experience
Preferred:
Related Work Experience:
Preferred:
Specific Skills& Knowledge:
Preferred:
- Engineering or Construction background
Working Conditions/Physical Requirements:
The incumbent works in an office environment with trips to the field. This position requires walking of job sites and could require the individual to bend, kneel, or crouch from time to time.
Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, or other protected classification.
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